Privacy Policy

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*HomeGuard Group LTD Privacy Policy*

Effective Date: 1st September 2024

*Introduction*

HomeGuard Group LTD ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and communication platforms. Please read this policy carefully to understand our practices regarding your personal data.

*1. Information We Collect*

We collect the following types of information:

- *Personal Information:* This may include your name, email address, postal address, phone number, and other information you provide when filling out forms on our website or contacting us.

- *Technical Information:* We may collect your IP address, browser type, operating system, and other technical information when you interact with our website.

- *Transactional Information:* If you use our services, we collect details about your transactions, such as your service preferences, payment information, and service history.

- *Cookies:* We use cookies to collect information about your preferences and interactions with our website. You can control cookies through your browser settings.

*2. How We Use Your Information*

We use your personal data to:

- Provide and manage our services, including the HomeGuard MOT™ service.

- Communicate with you about appointments, services, and updates.

- Process payments and transactions securely.

- Respond to inquiries and customer support requests.

- Improve our website, services, and overall customer experience.

- Comply with legal obligations.

*3. Sharing Your Information*

We do not sell your personal data. However, we may share your information in the following situations:

- *Service Providers:* We may share your data with third-party service providers who assist in delivering our services (e.g., payment processors, IT support).

- *Legal Compliance:* We may disclose your data if required by law or in response to legal requests.

- *Business Transfers:* In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

*4. Data Retention*

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

*5. Your Data Protection Rights*

You have the following rights regarding your personal data:

- *Access:* You can request a copy of the personal data we hold about you.

- *Correction:* You have the right to request corrections to any inaccurate or incomplete information.

- *Deletion:* You can request that we delete your personal data, subject to legal requirements.

- *Restriction:* You can request that we restrict the processing of your personal data.

- *Data Portability:* You can request a copy of your data in a structured, machine-readable format.

- *Objection:* You can object to our processing of your personal data in certain circumstances.

To exercise these rights, please contact us at [Insert Contact Information].

*6. Security*

We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission or storage system is completely secure, and we cannot guarantee the security of your information.

*7. Third-Party Websites*

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of